Citizen's Charter

🎯 Key Objectives of the Citizen's Charter
🔍 Ensuring Transparency
Making the operations and service delivery mechanisms of the Panchayat administration fully transparent to the public.
🛡️ Preventing Corruption
Since the terms and timeframes for services are known in advance, it eliminates unnecessary delays and corruption by officials. ⚖️ Grievance Redressal
This provides clear information on which official (Appellate Authority) should be approached with a complaint if the service is not received within the stipulated time.